About the Platinum iService Package

Your Platinum iService will include:

  • Free collection and dispatch of your pushchair
  • Each and every part of the pushchair's fabric is faithfully restored by hand
  • Upgrade to a new leatherette handle bar and bumper bar (Peach only)
  • Loan chassis
  • Full hand-wash of your chassis. This will remove any dirt or debris from the frame and brakes.
    The framework of the chassis will be polished and any plastic components will be treated with a back to black product.
  • Brush clean of the seat unit to remove any loose surface dirt.
  • Replacement of any small components, such as rivets and springs, if they have been affected by rust erosion.
  • Full lubrication of any moving parts on the chassis.
  • Service of the rear axle which includes cleaning, removing any old grease / lubricant and then reapplying new lubricant if necessary.
  • Replacement of your iCandy pushchair logo arms.
  • Replacement of all four wheels on your pushchair. They will be replaced with the most current wheels for your particular pushchair model.
  • Replacement of your pushchair handle bar.

As part of our promise to you, to ensure you have peace of mind, we will also perform some essential safety tests that include:

  • Checking the parking devices (brakes)
  • Checking all folding and locking mechanisms.
  • Checking the 5-point harness.

Once you have purchased your service an iCandy representative will be in contact with you to arrange collection of your pushchair.
Please note that the iCandy iService cannot be carried out on any of our Special or Limited edition pushchairs

 

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About the Gold iService Package

Your Gold iService will include:

  • Free collection and dispatch of your pushchair
  • Full hand-wash of your chassis. This will remove any dirt or debris from the frame and brakes. The framework of the chassis will be polished and any plastic components will be treated with a back to black product.
  • Brush clean of the seat unit to remove any loose surface dirt.
  • Replacement of any small components, such as rivets and springs, if they have been affected by rust erosion.
  • Full lubrication of any moving parts on the chassis.
  • Service of the rear axle which includes cleaning, removing any old grease / lubricant and then reapplying new lubricant if necessary.
  • Replacement of your iCandy pushchair logo arms.
  • Replacement of all four wheels on your pushchair. They will be replaced with the most current wheels for your particular pushchair model.
  • Replacement of your pushchair handle bar.

As part of our promise to you, to ensure you have peace of mind, we will also perform some essential safety tests that include:

  • Checking the parking devices (brakes)
  • Checking all folding and locking mechanisms.
  • Checking the 5-point harness.

Once you have purchased your service an iCandy representative will be in contact with you to arrange collection of your pushchair.

 

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About the iCandy MOT test

Your iCandy MOT will consist of a set of predetermined tests inspired by the European safety standards to ensure your pushchair is safe for continued use. The testing will concentrate on the following areas:

  • Restraint System (5-point harness),
  • Parking and Braking devices,
  • Stability (overall balance of the pushchair),
  • Structural Integrity,
  • Strength and durability of attachment devices.

Your MOT will also include:

  • Free collection and dispatch of your pushchair
  • Thorough initial inspection of your pushchair.
  • Replacement of any small components (nuts/bolts/bearings etc) that are missing or worn. These parts, if necessary, will be replaced before the MOT testing commences.
  • An official pass certificate on successful completion of the testing.  
  • Basic valet.

After the testing we will let you know if your pushchair has passed or failed the MOT.
Based on the results of the test and our inspection we can make safety recommendations (which you may need in order to get a pass certificate) or quality advisories which will enhance the aesthetics or functionality of your pushchair.

If you decide to go ahead with any of the recommended works, then you will receive an exclusive 10% discount on any spare parts or accessories that are purchased while your pushchair is still at the iCandy service centre.
There will be no additional labour charges for the fitting of replacement parts if purchased at the time of the MOT.

 

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