Promo Banner

iCandy Support




Contact Support 


You're welcome to contact iCandy customer service directly on weekdays.


Mon - Thu: 09:00 - 17:00
Fri: 09:00 - 16:00

+44 (0)1767 604400


Send an email

Have an enquiry? 


Have a general enquiry? Or want to talk to us about recent or outstanding order? Please select one of the following forms: 


General Enquiries    Online Order Enquiry



Got a question that needs answering? You might be able to find the answer here.


View FAQs


Shipping & Returns


Need to know more about how we ship your items and how you can return them?


Learn more   

Product user guides


Already own an iCandy pushchair and need some help with it? Check out our handy online user guides.


Read more




We offer 5 years as standard on all iCandy pushchairs.





Is your iCandy pushchair in need of some love and care? Why not give it an iService.


Learn more

Car seat compatibility


Which car seat works with which iCandy pushchair. Check the list here.


Read more


Product Safety


The safety and protection of all our customers and their families is paramount at iCandy


Learn more

COVID-19 update


Find out the latest information on how the COVID-19 pandemic is impacting iCandy.


Read more




See current estimated delivery dates for products on pre-order.


Read more


Hey, It looks like you are not in the UK
Please select a site in your territory.

Select Territory