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iCandy Support

 

 

 

Contact Support 

 

You're welcome to contact iCandy customer service directly on weekdays.

 

Mon - Thu: 09:00 - 17:00
Fri: 09:00 - 16:00

+44 (0)1767 604400

 

Email us directly

Have an enquiry? 

 

Have a general enquiry? Or want to talk to us about recent or outstanding order? Please select one of the following forms: 

 

General Enquiries    Online Order Enquiry

FAQs

 

Got a question that needs answering? You might be able to find the answer here.

 

View FAQs

 

Shipping & Returns

 

Need to know more about how we ship your items and how you can return them?

 

Learn more   

Product user guides

 

Already own an iCandy pushchair and need some help with it? Check out our handy online user guides.

 

Read more

 

Warranty

 

We offer 5 years as standard on all iCandy pushchairs.

 

Read more   

iService

 

Is your iCandy pushchair in need of some love and care? Why not give it an iService.

 

Learn more

Product Safety

 

The safety and protection of all our customers and their families is paramount at iCandy

 

Learn more

Car seat compatibility

 

Which car seat works with which iCandy pushchair. Check the list here.

 

Read more

 

COVID-19 update

 

Find out the latest information on how the COVID-19 pandemic is impacting iCandy.

 

Read more

 

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