General Enquiry

For all queries relating to any iCandy products, services or online orders older than 30 days, please complete this form. If your enquiry relates to an online order made in the last 30 days, please complete our order enquiry form.

Contact information


Product information

If purchased second-hand, please put 'Private sale'
Batch number begins with an 'E' or a '0'.
Serial number begins with a 'T', an 'OTJS' if an Orange, or 'LIJS' if a Lime.

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