Before You Buy Your iCandy Stroller

We have a variety of accessories available for each of our pushchair collections. Please use the links opposite for more information.

The Strawberry, Apple 2 Pear and Raspberry can both fold with the seat unit in place in either parent or world facing mode. We do not recommend that the Cherry, Apple, Pear or Peach pushchairs are folded with any seat unit(s), carrycot(s) or car seat(s) as this may cause damage to the attachment points on the chassis or seat, carry cot or car seat. Whilst it is possible to fold the Apple chassis with the single seat unit, it is only possible to do this when the seat unit itself is in the fully upright position and facing forwards. If the seat unit is not in this position, folding will damage the seat attachment and recline devices which will result in a chargeable repair.

Yes you can. The official iCandy online store is currently only available in the UK. We also have a carefully selected national network of retailers who believe in our service ethics and who we trust to offer you the most personalised experience when selecting and purchasing the right iCandy product for you.

The Apple and Peach chassis can be converted into tandem travel systems with the addition of Pip converter bars and additional seat units/ carrycots. These conversion packs can be ordered from your stockist. The Peach is also available as a tandem from 6 months (Peach Blossom) and a tandem from birth (Peach Blossom Twin). The Pear tandem is also available as a complete unit.

The only seat unit which is suitable from birth is the Raspberry seat unit as it can lay flat. All of the other seat unit are suitable from 6 months. A carrycot must be purchased for a new born unless you have purchased a Raspberry.

The Apple 2 Pear, Raspberry, Peach 3 and Strawberry 2 have all been tested to take up to 25kg. The All-Terrain will take up to 22kg.

Unfortunately no, the Cherry is designed only to be used as a single pushchair.

The Peach 3, Raspberry, Strawberry 2 and Apple 2 Pear have all been tested and can take up to 25kg. The Peach All-Terrain can take a weight limit of 22kg.

The Peach main, upper & lower carrycots, Apple carrycot and Cherry carrycot are suitable for overnight sleeping.

All of the iCandy pushchairs have adjustable handles , the only pushchair from the range which doesn't is the Cherry. Unfortunately the Cherry pushchair features a fixed handle.

No. We do not recommend that any of our carrycots are used on a stand.

The Apple 2 Pear, Peach 3, Peach All-Terrain, Strawberry 2 and Raspberry have all been tested in single mode with the following pushchairs: Maxi Cosi: Cabriofix, Pebble and Pebble Plus, Cybex: Aton Q and Cloud Q, Kiddy: Evo Lunafix and Evolution Pro 2, BeSafe: IziGo (the only exception is the Peach All-Terrain hasn't been tested with the Cybex Cloud Q). The Joie iGemm has been tested in single mode with the Apple 2 Pear (single and double), Peach All-Terrain, Strawberry 2 and Raspberry. The Nuna Pipa has been tested with the Peach 3 in single and double mode, Peach All-Terrain, Strawberry 2 and Raspberry. Clarifying the double pushchairs, the Apple 2 Pear in double mode have been tested with the following: Maxi Cosi Pebble, Pebble Plus and Cabriofix, BeSafe iZiGo and Joie iGemm. The Peach 3 in double mode has been tested with the Maxi Cosi Cabriofix, Pebble and Pebble Plus, BeSafe iZiGo and Nuna Pipa.

The Apple 2 pear can be accessorized with the following flavours: Bluebell, Clover, Lipstick, Luna, Lush, Caviar, Aniseed, Raspberry Blue, Cookie, Papaya and Cassis.

After You Buy Your iCandy Stroller

Notify your stockist as soon as possible (within 14 days) of purchase/ receipt of your pushchair who will be able to help you

A large shopping basket is supplied with and is specifically designed for your pushchair which is capable of carrying a maximum load of 5 kg. Although it is tempting to hang bags from the handle bars of the pushchair we would strongly advise against this. The attachment of any additional bags or baskets can have an adverse effect on the stability of your pushchair and can cause premature wear or damage which would not be covered under your warranty.

Yes, but whenever the Apple or Pear bumper bars are removed the bumper bar caps must be fitted to the seat mouldings to prevent the child from pushing food or their fingers into the holes where the bumper bars would be fitted. The latest Apple 2 Pear model does not have any bumpers bars. The lower seat unit of the Peach 3 does also, not have a bumper bar.

We encourage all our customers not only to give feedback on what they love about our products but also what they would like to see changed or improved. Due to this customer feedback the viewing panels are being removed from our products over a set period of time.

No. The Apple seat unit was designed specifically for use on the Apple chassis, not the Pip converter. Although it is possible to physically attach the seat to the Pip, movement of the seat unit is restricted and can cause interference with a second seat or carrycot. Use of the Apple seat unit on the Pip converter will invalidate your warranty. However the latest Apple 2 pear model only has one size seat unit, therefore the Apple seat unit can be used on the Pear Pip Converter in the lower position.

The Apple 2 Pear can be converted into a tandem by purchasing the Apple 2 Pear Pip Converter. This includes pip converters and a seat unit with a raincover. A newborn nest can also be purchased for a newborn. The Peach 3 can be converted into a tandem by purchasing converter adaptors and a lower seat unit. A blossom carrycot can be purchased for a new born. The main difference between the Apple and Peach 3 in double mode is that the Peach 3 can face both forward and parent facing whereas the Apple only faces the world in double mode. Both carrycot are suitable from birthday until 6 months. The Peach chassis without the wheels weighs 8.4kg and the Apple chassis without the wheels weigh 8.3kg. conversion packs can be ordered from your stockist or online.

No. The Apple carrycot can be used with and without the stabiliser bars fitted. If used without, the carrycot adopts a gentle rocking motion as the pushchair is pushed. If used with the bar fitted, the ride is smoother.

Yes, but please make sure when ordering a Pear conversion kit from your stockist that a new front hub is also ordered. Don’t worry, this will be supplied free of charge for the purposes of conversion.

No. We do not recommend any additional boards or platforms are fitted to our chassis as these items may damage the chassis.

Yes. Travel bags for the entire range can be purchased online or from your local stockist.

No. This logo is not a transfer and is applied during the manufacturing process. However, we can replace logo arms directly through our iService options (please visit iService on the Shop page). For example, the gold iService the wheels, handle bar, logo arms would all be changed as part of the service.

Although our foam material which covers the bumper bars has been tested for bite resistance a determined child may still be able to bite the bumper bar. We would strongly recommend that a child within the pushchair is harnessed in at all times which can restrict access to the bumper bar and that any biting should always be discouraged. If your bumper bar does become damaged, please contact your stockist who will be happy to order a replacement. Please note that where replacement bumper bars are required this is a chargeable service.

In the first instance please take your pushchair back to the original place of purchase where our experienced stockists will inspect it for you.

Click on one of the links to download a PDF of the missing instruction manual. Alternatively it may be possible to obtain a copy via the stockist.

No. All queries should be raised with the original stockist as your contract of sale is with them. Please make sure you have your warranty card and original receipt/ proof of purchase. Your stockist will carry out an initial inspection and advise you of the next appropriate course of action. However, if you have purchased directly from iCandy then you will need to contact us.

Please visit the relevant collections page to view a product demonstration video.

iCandy sell online, so do John Lewis, Mothercare and some chosen independent retailers. If you have a problem, please contact the company you bought the product from as that is where your sale agreement lies with. If you bought your product from a site which isn’t an official iCandy approved stockist any warranty will be void. Spare parts may of course be ordered through any of our approved stockists and direct from iCandy.

We do not recommend this as it can not only cause damage to the foam on the handle bar and to the bag strap but may also cause premature wear to your rear wheels and suspension and may cause your stroller to become unstable.

In need of repair?

If you have moved away from your stockist since purchasing your pushchair, (but are still resident within the UK) please be advised that you should still contact your original stockist in the first instance, as your contract of sale remains with your place of purchase and they may be able to help you with further advise or with a replacement part. If further action needs to be taken, your stockist will then liaise with iCandy to explore suitable options to resolve the issues as quickly as possible for you.

iCandy? If your stockist was in the UK and has closed down, and your pushchair is still within its manufacturers warranty period, please contact iCandy Customer Services on 01767 604400, Option 1, or via email at [email protected] and we will be able to advise you of the options available. If your stockist has closed down and your pushchair is outside of its manufacturers warranty period of 3 years if purchased from JL (cannot increase and do not need to register), or 2 + 2 (with iCandy service), if purchased from 1st April 2014 and registered within the first 3 months from purchase. ,please contact an alternative iCandy stockist in your area who may be able to assist you.

If your stockist was in the UK and has closed down, and your pushchair is still within its manufacturers warranty period (2 years (2 ½ if registered with us within the first 6 months), please contact iCandy Customer Services on 01767 604400, Option 1, or via email at [email protected] and we will be able to advise you of the options available.

If your stockist has closed down and your pushchair is outside of its manufacturers warranty period of 2 years (2 ½ if registered with us within the first 6 months), please contact an alternative iCandy stockist in your area who will be able to assist you.

You will find details of all iCandy stockists on the ‘Find a Stockist’ section on the iCandy World website.

If your stockist no longer sells iCandy pushchairs, please be advised that this does not affect your statutory rights, as your original contract of sale still remains with your place of purchase and your retailer can still contact iCandy to resolve any problems for you.

New Peach 2 information and advice

The serial number for your Peach pushchair will be on an adhesive label on the basket frame tubing beneath the basket fabric. The basket fabric can be removed by releasing the press studs to find the serial number. Alternatively the batch number is also fixed to the seat board of the main seat unit sold with the chassis.

Yes. We have ensured that there are a number of options available for our existing customers. We have ensured stocks of the current Peach Blossom and Blossom Twin Pip systems will be available for approximately 18 -24 months after the launch of the next generation Peach Blossom to enable our existing customers to upgrade their model in the normal way.

a) For those customers having a Peach pushchair with chassis Batch Numbers up to and including E13698/79 and up to & including serial numbers 00002872 you will be able to upgrade to either the current Peach Blossom or Peach Blossom Twin without any modification to your pushchair. Alternatively you can upgrade with the new Peach Blossom Pip2 system, but can only do this with a modification to your current basket frame and fabric. b) For those customers having an original Peach pushchair with chassis Batch Numbers from E13699/80 and serial numbers 000028273 onwards (date of manufacture 17/07/2011 onwards) you will be able to upgrade to either the current Peach Blossom or Blossom Twin or to the Next Generation Peach Blossom/ Blossom Twin Pip2 system without any further modification as your chassis is already fitted with an amended extended basket frame.

The colours will be the new next generation Peach colours: Black Magic - solid black, Berry Bon-Bon - a dark grey with fuschia contrast, Silver Mint - silver grey with black contrast piping, Parma Violet - a dark violet with light violet contrast. The current colours of SweetPea, Black Jack and Tomato will not be available as a Blossom/ Blossom Twin Pip2 converters.

If you have a Peach pushchair with chassis Batch Numbers from E13699/80 and serial numbers 000028273 onwards (date of manufacture 17/07/2011 onwards) your chassis will already be fitted with an extended basket frame. Your basket frame can also be easily checked and identified by looking at the tubing just in front of the curve on the rear of the basket frame. In between the curve of the frame and the rear basket attachment bracket there will be a small circular hole. If this hole is present you have an extended basket frame which enables the fitting of the Peach Blossom Pip2 system. If the hole is not present you have an original basket frame which enables the fitting of the current Peach Blossom Pip1 system only.

Unfortunately no. But you will be able to upgrade your current Peach in Black Jack, Tomato or SweetPea to a Blossom in the current colours as normal.

For those customers having an original Peach pushchair with Batch Number E13699/80 and serial numbers 000028273 onwards you will be able to upgrade to either a current Peach Blossom or Blossom Twin or to the next generation Peach Blossom 2 system without any further modification as your chassis is already fitted with an amended basket frame.

Unfortunately no. We do not plan to retail the main / upper Next Generation Peach seat units in the new colours separately from the main pushchairs at this time. This is to ensure management of stock and traceability of individual units. It also helps us to make sure that the release of the new Next Generation Peach is as simple, traceable and cost effective as possible.

The next generation Peach travel system will be available in 10 colours: Black Magic 2, Truffle 2, Honeycomb, Claret, Primrose, Peacock, Olive, Bubblegum, Royal and Butterscotch.

We have made the next generation Pip2 converter and adaptors easily recognisable by changing the colour of all the removal buttons from black to grey. Also the Pip2 bars themselves will look longer and will have different shaped lower "saddles" to locate on the basket frame. The latest Peach converter adaptors are now black.

Whilst you are able to use the Maxi Cosi Pebble as a single pushchair, when assembled as a Blossom tandem the Maxi Cosi Pebble car seats can only be fitted to the new next generation Peach Blossom 2/ Blossom Twin 2 converter. As the Pebble has a larger base than the Cabrio, only the new extended basket frame and Pip2 converter bars are suitable for the Pebble to be fitted in the lower position correctly.
The fit of the Maxi Cosi Cabrio is not affected.

No. The new Peach Blossom 2 Pip converter bars, new lower seat and new Blossom 2 carrycot has been designed specifically for use with an extended basket frame only. To fit the new converter, lower seat, new Blossom carrycot or Pebble car seat to a current chassis with shorter basket frame can force the tubing on the basket frame out of position and can affect the latching mechanisms. In addition without the extended basket frame there may be additional entrapment hazards which are exposed by using these parts together. We have worked extremely hard to ensure that the new Next Generation Peach and its components have been specifically designed, trialled and safety tested to ensure compliance with European, American and Australian Standards.

No. The new next generation Peach Blossom 2 carrycots have been designed specifically for the new Blossom 2 Pip converters and cannot be fitted to the current / existing Peach Pip converter bars.

No. As we have developed the new next generation Peach to be used as a complete system and as the new Pip converter bars have been amended to enable use of a new lower seat unit, these amendments do not permit the attachment of the current Blossom lower carrycot.

Note: A current lower Peach Blossom carrycot can be easily identified by yellow mouldings on the carrycot attachment arms. The new Next Generation Peach Blossom 2 carrycots do not feature colour coding on the attachment arms.

No. As we have developed the new next generation Peach to be used as a complete system and as the new Pip converter bars have been amended to enable use of a new lower seat unit, these amendments do not permit the correct attachment of the current Blossom seat unit.

iCandy now have colours available for the 2016 range. Please visit our collections page to discover more information or visit your local stockist.

-New colours - bright, bold lighter weight fabrics which feel more supple but are as hardwearing as the originals.

-Peach main seat unit - new colour fabric, new harness featuring greater adjustability, new straight bumper bar for improved access (main seat only), removable seat liners now sold separately

-New Peach Blossom 2 lower seat unit - new colour fabric, new harness featuring greater adjustability, increased height of back rest, longer soft curved legrest, additional fully upright seat position. The bumper bar has been removed to improve access and reduce entrapment allowing a further upright position to be utilised., removable seat liners now sold separately.

-Peach Blossom 2 carrycot - new colour fabric, new size. There are no longer individual upper and lower Blossom carrycots, just one size based on the size of the original "upper" Blossom carrycot.

-All configurations will be clearly detailed in the new Next Generation Peach Pip2 Instruction booklets. -Peach Blossom 2 Pip converter bars - longer upper moulding to alter position of main seat & upper carrycot, grey release buttons, new design saddle to improve engagement on basket frame.

-Peach basket frame - slightly longer basket frame to accommodate lower seat unit and Pebble infant carrier car seat in lower position, slightly longer basket fabric to accommodate tubing amendment. Easy identification of current & new basket frames.

-Footmuff - Due to changes to lower seat there is just one size footmuff to fit both main and lower Blossom 2 seat units. For information on the Peach 3 please visit https://www.icandyworld.com/uk/en/product/peach-3

Yes. It is exactly the same as when we introduced Peach 2. We have ensured that there are a number of options available for all of our existing customers. a For those customers having an original Peach 1 stroller with chassis Batch Numbers up to and including E13698/79 and up to & including serial numbers 000028272 you will be able to upgrade to either the Peach 2 or Peach 3 Blossom or Blossom Twin only with a modification to your current basket frame and fabric. This modification can be carried out by iCandy and will involve the fitting of a new extended basket frame and fabric. Whilst we no longer stock the Peach 1 original colour converter systems, there are some great colours available which allow you to personalise your Peach b For those customers having an original Peach 1 stroller with chassis Batch Numbers from E13699/80 and serial numbers 000028273 onwards (date of manufacture 17/07/2011 onwards) you will be able to upgrade to either the Peach 2 or Peach 3 Blossom or Blossom Twin systems without any further modification as your chassis is already fitted with an extended basket frame. Where's my serial number? The serial number for your Peach stroller will be on an adhesive label on the basket frame tubing beneath the basket fabric. The basket fabric can be removed by releasing the press studs to find the serial number. Alternatively the batch number is also fixed to the seat board of the main seat unit sold with the chassis.

No. Due to changes to the converter bars themselves, and an increase in width of the lower seat the current Peach Blossom lower car seat adaptors will not fit correctly. Although the adaptor will fit into the brackets, the distance will be too wide to fit the approved infant carrier car seats. The new lower adaptors are easily identified by grey release buttons.

Upgrade Peach 1 or Peach 2 to Peach 3

If you have a Peach stroller with chassis Batch Numbers from E13699/80 and serial numbers 000028273 onwards (date of manufacture 17/07/2011 onwards) your chassis will already be fitted with an extended basket frame. In addition the letter "B" will appear on the batch / serial number label.

The serial number for your Peach stroller will be on an adhesive label on the basket frame tubing beneath the basket fabric. The basket fabric can be removed by releasing the press studs to find the serial number. Alternatively the batch number is also fixed to the seat board of the main seat unit sold with the chassis. Your basket frame can also be easily checked and identified by looking at the tubing just in front of the curve on the rear of the basket frame. In between the curve of the frame and the rear basket attachment bracket there will be a small circular hole. If this hole is present you have an extended basket frame which enables the fitting of the Peach Blossom Pip2 system. If the hole is not present you have an original basket frame which enables the fitting of the current Peach Blossom Pip1 system only. In addition for identification the fitting of an extended basket frame is indicated by an additional "B" on the label following the batch number.

Yes you can. The Peach 2 chassis already feature the extended basket frame which can accommodate the new Peach 3 converter system. We have had to make one change to the lower Blossom 3 seat unit to enable fitting in our new rear facing lower position, but don't worry all Peach Blossom 2 seat units that have a batch number from E14039 onwards (manufacturing date will already feature this modification). If your Peach Blossom 2 seat unit features a square tab, similar to that on your main seat it will still fit on the Peach 3 lower rear converters, but not the front. However, conversion is very easy. New curved tab mouldings will be supplied with all front / rear converter sets which simply replace the 'square tab' (2 screws).

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